These Terms and Conditions apply to lettings of holiday accommodation by Shea Heer of The Beautiful Coach House Company Ltd (“Owner”). The Terms and Conditions form the basis of your contract with the Owner so please read them carefully before making a reservation.
1. Definitions
“Booking Confirmation”
means the confirmation of booking provided to the Guest when a booking has been accepted;
“Booking Deposit”
means 25% of the Total Rent cost.
“Booking Form”
means the accommodation booking form completed by the Guest;
“Guest”
means the person booking holiday accommodation;
“Check-out Date”
means the last day of the Rental Period;
“Inventory”
means the inventory of fixtures furniture and effects at the Property a copy of which is kept at the Property;
“Property”
means the house/apartment (and garden or surroundings, if any) identified in the Booking Form together with the fixtures furniture and effects specified in the Inventory;
“Rent”
means the rent specified in the Booking Form;
“Rental Period”
means the rental period specified in the Booking Form;
“Security Deposit”
A fixed sum to cover potential loss or damage which may change according to length of stay.
“Check in Date”
“Listing”
means the first day of the Rental Period.
Is the description given for each property on the sales channels and direct website.
2. Booking and Payment of Booking Deposit
2.1 A booking is made by completing and submitting the Booking Form and paying the Booking Deposit.
2.2 The Guest must pay the Booking Deposit to the Owner within 24 hours of submitting the Booking Form.
2.3 Once the Owner has received the Booking Form and the Booking Deposit the Owner will send the Guest a Booking Confirmation. At this point a binding contract exists.
3. Payment of Rent
3.1 The Guest must pay the balance of the Rent due to the Owner at least 1 month before the Check in Date.
4. Security Deposit
4.1 The Guest must pay the Security Deposit to the Owner no later than 24hours prior to check in.
4.2 The Security Deposit will be held by the Owner and applied against the cost of remedying the following.
4.2.1 Any damage to the Property caused by the Guest
4.2.2 Any damage or breakage of any contents caused by the Guest
4.2.3 Any loss or missing contents caused by the Guest
4.2.4 Any extra time paid to cleaners for spillages caused by the Guest
4.2.5 Any extra time paid to cleaners to discard/sort unnecessary excessive waste left by the Guest
4.3 The Security Deposit will be returned to the Guest not more than 14 days after the Check-out Date less any deductions made for the cost of remedying any damage.
5. Cancellation of Booking
5.1 If the Guest cancels the booking less than 1 month and more than 1 week before the Check in Date the Owner shall be entitled to retain a £10 administration fee but the Owner will refund all other sums paid by the Guest.
5.2 If the Guest cancels the booking by giving less than 1 week notice the following provisions will apply
5.2.1 For cancellation less then 48 hours before the Check in Date the Owner shall retain 100% of the rent.
5.2.2 For cancellations more than 48 hours but less that 1 week the Owner will retain the booking deposit and refund the remaining rent to the Guest
5.3 If the Guest has not paid the Rent [and Security Deposit] by the date specified in Clause 3.1 the Owner will retain the Guest deposit and cancel the booking.
5.4 Any parking permits that have already been purchased and paid to Gloucester City Council prior to cancellation cannot be refunded.
6. Rescheduling of booking
6.1 If the Guest reschedules their accommodation rental period 48 hours or more before the Check in Date the Owner will transfer the Guests payments from the existing booking toward the new dates.
6.2 The Guest will pay any difference in costs for the rescheduled booking if the sum costs more than the sum of the original booking.
6.3 The Owner is not obligated to refund any payments should the new booking cost less than the original payment sum
6.4 The new rescheduled dates must be within 6 months of the original booking dates.
6.5 Parking permits purchased and paid for cannot be transferred or refunded.
7. Non-refundable booking
7.1 Cancellation at any time of bookings made under the non-refundable rates will result in loss of the total cost of the rent.
8. Owner’s obligations during the Rental Period
8.1 The Owner agrees that the Guest may quietly occupy and enjoy the Property during the Rental Period without any interruption from the Owner or any person claiming under or in trust for the Owner without the guests consent.
8.2 The Owner shall provide adequate bed linen and towels at the Property.
8.3 The Owner will provide all items as per listing.
8.4 The Owner will fix or repair anything that is required or missing from the listing.
9. Guest’s obligations during the Rental Period
9.1 The Guest shall use the Property in a reasonable and careful manner, not allow it to deteriorate and keep it clean and tidy at all times and stay within the local government guidelines given at the time of their stay.
9.2 The Guest shall make good all damage caused to the Property (including the Owner’s fixtures and fittings) or to any other property owned by the Owner through:
9.2.1 any breach of the obligations set out in these Terms and Conditions;
9.2.2 any improper use by or negligence of the Guest or any person at the Property with the Guest’s permission.
9.3 The Guest shall keep the items specified in the Inventory clean and in the same condition as at the commencement of the Rental Period (fair wear and tear and damage by insured risks only excepted) and shall make good or replace with articles of the same sort and equal value such as may be lost broken or destroyed (or at the option of the Owner to pay compensation to the Owner).
9.4 The Guest shall not block or otherwise damage the taps, baths, wash basins, toilets, cisterns or pipes within or exclusively serving the Property.
9.5 The Guest shall keep the Property heated to a reasonable level during the winter months to prevent damage to the Property or the water pipes drains tanks and other plumbing apparatus by cold weather.
9.6 The Guest shall report to the Owner any damage, destruction, loss, defect or disrepair affecting the Property as soon as it comes to the attention of the Guest.
9.7 The Guest shall place all refuse in the correct receptacle(s) provided for the Property by the Owner or any other competent authority.
9.8 The Guest shall allow the Owner and/or his agent or anyone with the Owner’s written authority together with any workmen and necessary appliances to enter the Property at reasonable times of the day to inspect its condition and state of repair and to carry out any necessary repairs provided the Owner has given reasonable notice (with regard to the work to be undertaken) beforehand and the Guest shall not interfere with or obstruct any such persons.
9.9 The Guest shall in cases of emergency allow the Owner or anyone with the Owner’s authority to enter the Property at any time and without notice.
9.10 The Guest shall use the Property as a private holiday residence for a maximum of 4 people only at all times.
9.11 The Guest will not invite friends and family to the property at any time without the prior consent of the Owner.
9.12 The Guest shall not do anything on the Property which may be a nuisance to or cause damage or annoyance to the Owner or the tenants or occupiers of any adjoining property.
9.13 The Guest shall not play any musical instrument or other device which can be heard outside the Property after 11pm or before 8am.
9.14 The Guest shall not use the Property for any illegal or immoral purposes.
9.15 The Guest shall not use the Property in a way which contravenes a restriction affecting the Owner’s freehold (or superior leasehold) title which the Owner has brought to the Guest’s attention.
9.16 The Guest shall not cause or permit any dangerous or inflammable substance to collect in or on the Property apart from those needed for general domestic use.
9.17 The Guest shall not display any notice or advertisement that is visible from outside the Property.
9.18 The Guest shall not keep any animal or pet on the Property.
9.19 The Guest shall not smoke or vape at the Property.
9.20 The Guest shall comply with any planning conditions affecting the Property which the Owner has brought to the Guest’s attention.
9.21 The Guest shall not assign or sublet the Property or any part of the Property and shall not part with possession or share occupation of the Property or any part of it.
9.22 The Guest shall not permit any person to occupy the Property as a lodger.
9.23 The Guest shall not alter add to or interfere with the appearance structure exterior or interior of the Property or the arrangement of the fixtures furniture and effects belonging to the Owner.
9.24 At the end of the Rental Period the Guest shall remove all the Guest’s belongings including food and drink from the Property and leave the Property clean and tidy so that the Property is ready for immediate re-occupation.
9.25 The guest is responsible for checking allergens in all food items provided by the Owner.
9.26 Guests must not use the property address to register themselves as a temporary UK resident.
10. Parking on site
10.1 The guest will comply by the Owners parking rules and understand that a parking space is never guaranteed at all times.
10.2 The guest must report any damage to other vehicles on site caused by that Guest.
10.3 The Owner is not responsible for any damages caused to the guest vehicle cause by third parties whilst parked on the Owner’s site.
11. Parking Permits
11.1 The guest is responsible for providing the correct information and payment for parking permits requested from the Owner
11.2 The guest is responsible for parking fines caused by not following the rules set out by the Owner and as in clause 10.4
11.3 If the guest chooses not to purchase a parking permit from the Owner they must comply to the rules as in 10.4
11.4 The guest will comply by the parking rules set out by the Gloucester City Council and understand where they can park with the permits provided by the Owner.
11.5 The Owner is not responsible for any damages or break ins to the guest vehicle caused whilst parked using the parking permit.
12. Forfeiture
12.1 If there has been a substantial breach of any of the Guest’s obligations the Owner may forfeit (i.e. Bring to an end) the tenancy that exists in relation to the Property and may recover possession of the Property. The other rights and remedies of the Owner will remain in force.
13. General
13.1 Any obligation on the Guest in these Terms and Conditions not to do an act or thing includes an obligation not to permit or suffer another person to do such act or thing.
13.2 Whenever there is more than one person comprising the Owner or the Guest their obligations may be enforced against all of them jointly and against each of them individually.
13.3 The Owner and Guest do not intend that the contract between them should be enforceable by any person solely by virtue of the Contracts (Rights of Third Parties) Act 1999.
13.4 An obligation in these Terms and Conditions to pay money includes an obligation to pay Value Added Tax in respect of that payment.
13.5 Under section 48 of the Landlord and Tenant Act 1987 the Guest is hereby notified that notices (including notices in proceedings) must be served on the Owner by the Guest at the following address: -
16 Elmbridge Road
Gloucester
GL2 0NZ.
United Kingdom.
This contract between the Owner and the Guest shall be governed by the law of England and Wal
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